Visits are held Mon-Thu between 14:15-17:15, Sat 09:30-10:45, 14:15-16-30, and Sun 14:15-15:30
Booking of visits is either by phone on 01784 425749. The booking line is open Monday – Friday, 8.30am – 1pm, as well as an answerphone facility where you can leave your name and number, and a booking clerk will call you back. You can also book on e-mail, [email protected] giving the name of the prisoner and the names and ages of the visitors.
Visiting Orders for sentenced prisoners are no longer posted out. There is a visitors centre run by Prison Advice & Care Trust ,an independent charitywhere you collect your visiting order and book in for the visit, remember to take photo ID and proof of address. You can take £10 in change into the visits hall to buy teas/coffees etc, but as at all prisons there are restrictions excluding phones, cigarettes, food & drink etc which can be left in a locker at the visitors centre.
The prison has regular ( monthly) Children’s visits and extended family visits, check with the visitors centre (click here) for more details are or call 01784 425690 ext 3579, or email [email protected].
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The bus routes which serve the prison are # 117 (Staines – Ashford – Feltham – Hounslow – Isleworth) or the 216 (Kingston – Hampton – Sunbury – Ashford), and the 555/556/557 Tellings Golden Miller Heathrow Central – Stanwell – Ashford High Street and in reverse. Timetables click here
The prison is 10 minutes walk from Ashford Station (click here for timetables) Come out of the railway station and walk straight ahead to the mini roundabout. Turn right into Woodthorpe Road. Continue straight along Woodthorpe Road, passing the Salvation Army Centre on your left, and HMP Bronzefield is approximately a further 400m on your right.
If travelling by car leave the M4 at junction 3. Turn left at traffic lights and along the A312 towards A30. At first roundabout continue straight on and immediately move into outside lane. Fork right, then turn right at traffic lights along the A30 (Great South West Road). At Clockhouse roundabout take fourth exit continuing long the A30. Turn left at traffic lights (opposite Ashford Hospital) onto B378. Take the fourth right into Stanwell Road, over the railway bridge, and right at the twin mini roundabouts into Woodthorpe Road. The Salvation Army Centre is approximately 100m on the left. HMP Bronzefield is 400m on right.
From the M25 Leave the M25 at junction 13. Follow the signs for A30 (Staines By-pass) for Staines and Ashford. On the approach to the Crooked Billet roundabout on the A30 move into left hand slip road (either lane) and carry on to the traffic lights. At the lights, follow the road round to the right to the next set of lights and go straight on to get onto the A308 (signposted Laleham, Sunbury and Kingston). Continue down the A308 and move into the right hand lane on the approach to Fordbridge roundabout. Take the third exit off the Fordbridge roundabout (signposted Staines and Laleham) onto Kingston Road. Continue down till you reach a mini roundabout and bear round to the right (signposted Staines) and continue along Kingston Road. At first set of traffic lights turn right into Woodthorpe Road. HMP Bronzefield is ½ mile down on the left hand side.
From the M3 Come off at junction 1, follow sign for A30 (Staines Road West) signposted Staines, Ashford and Sunbury. Continue down A308, through all five sets of traffic lights. On approach to Fordbridge roundabout on A308, move into left hand lane and take first left off the roundabout (signposted Staines and Laleham) for Kingston Road. At first mini roundabout carry on round to the right continuing on Kingston Road. At first set of traffic lights turn right into Woodthorpe Road. HMP Bronzefield is ½ mile on the left hand side.
A Visitors Car Park is available at the prison.