Visits are held every day except Tuesday, and are between 14:00 – 16:25
To book online, go to www.gov.uk/prison-visits. All you need is the name and date of birth of the person you are visiting and their prisoner number. You can choose up to 3 possible dates and times. Prison booking staff will check what’s available and confirm your visit by email. If you’ve made an online visit booking request and haven’t received a confirmation email within 1-3 working days, email firstname.lastname@example.org or call 01622 775619, lines open 10.00am – 2.00pm, Monday, Wednesday, Thursday & Friday. Bookings may be made up to 4 weeks in advance and can be made in person at the Visits Centre, at least 24hrs notice must be given.
If you book by email, complete the Maidstone Visits Booking Request Form (439KB) as part of you application.
Standard Visiting Order (VOs) are valid for all visit sessions; Privilege Visiting Orders (PVOs) are only valid mid week. The number of visits allowed each month depends upon the IEP status of the prisoner.
Visitors should book in at the Dinsmore Visitors Centre (this is located in County Road next to the main prison entrance) from 12:30. This centre is equipped with toilets, and baby changing facilities. You can book a visit at the Centre between 1pm and 2pm on Monday, Wednesday, Thursday and Friday.
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Maidstone Prison is situated on the northern edge of the County town of Kent. The nearest railway station is Maidstone East a short walk away from the prison. Click here for train details On leaving the station, County Road is directly in front of you with County Hall on the left, approx. 100 yards along this road is the Prison Visitors’ Centre and the main prison gate.
There are a number of buses into the centre of Maidstone. The most convenient stop to use is for County Hall, this is situated by Maidstone East
If traveling by car from London via M2 leave the M2 at junction 3 and follow signs to Maidstone Town Centre. From London M20 come off at junction 6 and follow signs to Maidstone Town centre. The prison is situated next door to County Hall. The prison does not have a visitors car park, but is well served by various car parks, both long and short stay all within easy reach.