House blocks 1-6
Mon-Fri: 14:00 – 16:30
Sat & Sun: 09.00 – 11.30 & 14.00 – 16.30
House block 8 (The Grange Resettlement Unit)
Tue- Thu: 14:00 – 15:30
Sat & Sun: 13:45 – 15:45
To book a visit for House blocks 1 – 6 telephone 0300 060 6503, lines open 09.00 to 18.00, Monday to Friday (except Bank Holidays) or e-mail [email protected]. Visits must be booked al least two working days before the visit. To book online, visit: www.gov.uk/prison-visits. All you need is the name and date of birth of the person you are visiting and their prisoner number
You can choose up to 3 possible dates and times. Prison booking staff will check what’s available and confirm your visit by email. You’ll also receive your visiting order (VO) number by email. You must bring this with you when you visit. If you’ve made an online visit booking request and haven’t received a confirmation email within 1-3 working days, email [email protected]
In The Grange Resettlement Unit the prisoner books the visits himself with the visits officer and will advise you when to visit. The prisoner keeps the Visiting Order and hands it into the visits officer on the morning of your visit. Only people named on the VO can attend, remember to bring suitable ID. Visits are held in the main hall of the building.
There is a visitor’s centre serving house blocks 1-6 with a small children’s play area in the visits room. There is no visitor’s centre for The Grange.
Transport to the Prison
HMP Hewell is in a rural location and not well served by public transport. The nearest station is Redditch about 5 miles away.
A Community Transport service will operate on Tuesday, Thursday and Friday picking up from Birmingham New Street railway station, Coventry railway station and Redditch railway station and then onto the establishment. Bookings for the service must be made in advance on 0800 316 9048 and service users must register using the above free phone number before travel. Return fares are applicable and can be paid to the driver on the day of travel.
If travelling by car make sure that you use the correct postcode : B97 6QQ. The Grange Resettlement Unit is on a different part of the site and has its own entrance which is signposted from the first roundabout as you enter the site. There is ample parking at both sites.