Visits are held at the following times:
- Tue: 14:00 – 15:00 & 15:30 – 16:30
- Wed: 14:00 – 15:00 & 15:30 – 16:30
- Fri: 14:00 – 15:00 & 15:30 – 16:30
- Sat: 14:00 – 15:00 & 15:30 – 16:30
- Sun: 14:00 – 16:00
A double (back to back) visit may be possible depending on availability, but two Visiting Orders will be required.
You can book online at www.gov.uk/prison-visits. All you need is the name and date of birth of the person you are visiting, their prisoner number and details of the visitors. You can choose up to 3 possible dates and times. Prison booking staff will check what’s available and confirm your visit by email. You’ll also receive your visiting order (VO) number by email. You must bring this with you when you visit. If you’ve made an online visit booking request and haven’t received a confirmation email within 1-3 working days, email [email protected] or call 01454 382 159. Lines are open Monday to Thursday 13:00 – 16:00 and Friday 13:00 – 15:30.
You can also book visits by calling the prison on 01454 382 159 on weekday afternoons.
Children’s Visits: special visits are held for mothers to have visits with their children outside the main visits times. These are held 9.45 – 11.45, Monday to Friday and are arranged via the Mother and Baby Unit (subject to a suitable risk assessment). The prison also holds Family Days ,also on the Mother and Baby unit via the Application System.
No pushchairs, car seats, bags or nappies are permitted into the visits room, nappies and wet wipes are provided in the baby changing room. Only formula in sealed cartons will be allowed into the visits area but an empty baby bottle/ beaker can be brought in for those children who are not yet able to use cups.
There are limited facilities available at the visits centre, adjacent to the main entrance. You are not allowed to take certain items into the visits hall such as cigarettes, mobile phones etc and these should be left in your car or in lockers at the prison gate. You will be searched before being let into the prison, and you will have to provide photo ID and proof of address to the officers. You can take loose change into the prison to buy refreshments during your visit.
If permission has been granted by the prison (on application from the prisoner) you are allowed to bring up to 10 items of clothing in for a prisoner at a weekday visiting session, you should hand these in at the visitors centre.
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The prison is in a semi rural location, about 18 miles north of the centre of Bristol, between Gloucester and Bristol. The nearest mainline stations are Bristol Temple Meads and Bristol Parkway. Click here . There is a First City Line service (310) which departs from Bay 14 at the Bristol bus station, get off at the Huntsman Public House Falfield (no service on Sundays). Click here
If driving leave M5 at Junction 14. At top of slip road follow signs for A38 Bristol and HMP Eastwood Park. At junction with A38, approximately 400 yards from motorway slip road, turn left – A38 Bristol. Take first right off A38 (approximately 100 yards) into Sundayshill Lane. From Sundayshill Lane, take first turning left into Church Avenue. There is a signpost and also a name plate at the turning. Continue down Church Avenue past the houses until the establishment fence comes into view. The main entrance is immediately in front of you. There is a visitor’s car park located to the left of the main entrance which is clearly signposted.