Visiting information for Cardiff is shown below:
- Mon: 13:45 – 14:45 & 15:00 – 16:00
- Tue: 13:45 – 14:45 & 15:00 – 16:00
- Wed: 13:45 – 14:45 & 15:00 – 16:00
- Thu: 13:45 – 14:45 & 15:00 – 16:00
- Fri: 13:45 – 14:45 & 15:00 – 16:00
- Sat: 09:45 – 11:15 & 13:50 – 15:20
- Sun: 13:50 – 15:20
There are no visits on the 1st Wednesday of each month, Xmas Day, Boxing Day or Good Friday. For all other bank holidays a “Saturday” timetable runs.
You can book online at www.gov.uk/prison-visits All you need is the name and date of birth of the person you are visiting , their prisoner number and details of the visitors. You can choose up to 3 possible dates and times. Prison booking staff will check what’s available and confirm your visit by email. You’ll also receive your visiting order (VO) number by email. You must bring this with you when you visit. If you’ve made an online visit booking request and haven’t received a confirmation email within 1-3 working days, email email@example.com. or telephone 029 2092 3327 – line open 08:30 -16:00 Mon – Fri.
You can book visits by phone on t029 2092 3327 during the week or by email at firstname.lastname@example.org. Don’t assume you have successfully booked a visit until the prison has confirmed the details with you.
There is a Visitors’ Centre that is open 7 days per week run by a national charity click here. . As at all prisons you can’t take mobiles, cigarettes etc into the prison and these can be left in lockers. You will be searched prior to being admitted to the prison and you need to provided photo ID and proof of address. You can take small amounts of cash in to buy drinks and freshments during your visit.
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The prison is very near to the city centre, any bus taking you into Cardiff passes the prison. The nearest main line station is Cardiff Central, the closest minor station is Cardiff (Queen Street) station about ¼ mile from the prison. If driving from the east leave M4 at Junction 29 where the road splits (Swansea, etc. to the right and Cardiff to the left onto A48M). Follow the dual carriageway and take the third exit (docks/Cardiff east, A4161). Remain on A4161 and follow signs for Cardiff City Centre, through several sets of traffic lights with Cardiff Royal Infirmary and the Blind Institute (Shand House) on your left. After passing the Blind Institute take first left into Fitzalan Road (before the Railway Bridge). From the west leave M4 at Junction 33 signposted Cardiff (Wales) Airport. At roundabout take second exit (A4232) and follow the dual carriageway, after passing through the Butetown tunnel take the first left then take second exit at the next roundabout. Follow this dual carriageway over a flyover, you will then see the walls of the Prison. Turn right and follow the wall – turn left and left again, the multi storey car park is now on your right.