Visits are held every day except Xmas Day, Boxing Day and Good Friday between 14:00-16:00
You can book online at www.gov.uk/prison-visits. All you need is the name and date of birth of the person you are visiting, their prisoner number and details of the visitors. You can choose up to 3 possible dates and times. Prison booking staff will check what’s available and confirm your visit by email. If you’ve made an online visit booking request and haven’t received a confirmation email within 1-3 working days, email [email protected] or call 0117 372 3213, lines open Monday-Friday 09.00-12.30 and 1330-16.30.
You can also book visits be emailing the address above, or of you prefer by calling 0117 372 3213. If you have sent an email, do not assume that the visit booking has been acceoted until you get a confirmation from the prison.
There is a visitors centre at the prison click here or call 01179 244866. You can leave items that you are not allowed to take into the prison such as mobile phones, cigarettes etc in lockers at the visitors centre during your visit. You will be searched before being admitted to the visits hall. You are allowed to take a small amount of money into the hall to buy refreshments (no £20 notes allowed)
Getting there
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The nearest railway stations are Bristol Temple Meads (3 miles) and Bristol Parkway (4 miles). Click here. Both stations have large taxi ranks, but all buses #70-79 click here from the central bus station pass the prison.
The prison is close to the city centre to the North West, off the A38. Parking at the prison can be a challenge.