Visits are held at the following times:
- Thurs: 14:00 – 16:00
- Fri: 14:00 – 16:00
- Sat: 09:30 – 11:30 and 14:00 – 16:00
You can book a visit online at www.gov.uk/prison-visits. All you need is the name and date of birth of the person you are visiting, their prisoner number and details of the visitors. You can choose up to 3 possible dates and times. Prison booking staff will check what’s available and confirm your visit by email.
If you’ve made an online visit booking request and haven’t received a confirmation email within 1-3 working days, email email@example.com or call 01380 814264, lines open 9-12, and 14:00-16:00 Monday to Friday and between 18:30 and 20:00 every evening. Don’t assume you have successfully booked a visit until it has been confirmed by the prison staff.
There is a visitors centre run by Barnados 01380 814 270, check in here at least 30 mins before your visit so that the formalities can be completed. There are lockers where you can leave mobiles phones, cigarettes etc during your visit. You will need to provide photo ID and proof of address before being admitted to the visits hall, and you will be searched by prison staff. A drug dog will pass through the visits hall, and anybody with illicit materials will be arrested and charged.
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The prison is in a rural location on the north of Salisbury Plain, and public transport is limited. The nearest station is Westbury, a 7 mile cab ride away. Click here Bath and Chippenham stations are over 20 mile distant. There is a limited bus service click here or call 0871 200 2233. For taxi’s call 0800 848 8716, or 01373 823893.
If driving the prison is situated on the B3098 between Westbury and Market Lavington on the northern edge of Salisbury Plain. A visitors’ car park is available on the right hand side of the prison drive. Limited disabled spaces are available.